top of page
FAQ
THE MOST COMMON QUESTIONS
-
How Do You Accurately Decant 2 & 5ML?By Weight. 2 ML is Equal to 2 Grams & 5 ML is Equal to 5 Grams. Our bottles are carefully processed in two ways to ensure the exact amount you deserve. Firstly, we measure them by the number of sprays from the original cologne (50 sprays = 5mL). Secondly, we weigh them for the final product, which usually reads 6ML. We guarantee every bottle will leave you with the perfect amount of your favorite scent.
-
How Long Does It Take To Ship?At LOVH Fragrances, we understand how important it is for you to receive your order promptly. That's why we take pride in shipping your order within 24 hours of receiving it, from Monday to Friday. We use reliable shipping methods like USPS First-Class and FedEx Home Delivery® to ensure your package arrives safely and on time. You'll also receive a tracking number via email, so you can stay updated on your order's progress. Trust us to deliver your package with the utmost care and attention.
-
Where Is My Order?At LOVH Fragrances, we understand how important it is to receive your order quickly. That's why we ship Monday through Friday with USPS First-Class or FedEx Home Delivery®, ensuring your package gets to you as soon as possible. You'll receive an email with tracking information as soon as your order is processed, usually within 24 hours of the shipping label being printed. If you log into your account, you can also check the status of all your orders, including payment and shipping details. Please note that if you receive a shipping notice over the weekend, your package will be sent out the next business day each office opens. If you have any issues with your shipment, our friendly customer service team is always available through chat or email at support@lovhfragrances.com.
-
Do You Ship International?At this moment, we do not ship internationally.
bottom of page