We absolutely guarantee that the decant of fragrance from LOVH Fragrances is genuine, authentic perfume taken from the manufacturer's bottle and decanted by hand.

Unfortunately, we cannot guarantee that you will like it; you may even hate it. Therefore, once you have opened the product and used it, it cannot be returned for a refund. Read More

We ensure the Highest-Quality of Protection, Handling, and Tracking by using FedEx Home Delivery®. We carefully wrap all packages so your purchase will arrive safely. If your bottle has arrived broken for leaked, please snap a photo and e-mail the photo and order number to us with a note stating which bottle was damaged. Upon receipt of the photo(s), we will send a replacement package for the damaged items. 

Please inspect your package upon receipt and notify us within 3 Business Days if there is a problem. 
 

Rest assured that when you shop with us, your purchase will be protected every step of the way. We take great care in handling and packaging your order to ensure it arrives in pristine condition. Each product is meticulously wrapped in bubble wrap and placed in a secure zip lock bag before being packaged in a 6 x 11 bubble-wrapped mailer for added protection. We also ship with USPS First-Class and provide tracking information, so you can monitor the progress of your delivery. Shop with confidence, knowing that your purchase is in good hands.

Please inspect your package upon receipt and notify us within 3 Business Days if there is a problem.